Design Services

We help clients gain value from digital experiences by designing and developing strategies, products, and services.

Our design practice informs decisions and provides direction at any stage of the development journey.


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Our expertise

Customer experience strategy and transformation

Identify customer-focused growth, efficiency, or revenue opportunities and develop strategies, concepts, business models, and roadmaps that demonstrate business value.

Digital service and product design

Design compelling customer experiences that attract, retain, and differentiate customers while streamlining service processes and operations for optimal performance.

Build and develop

Efficiently bridge design and development for frictionless digital solutions by combining human-centric design with modern front-end technologies.

Operate and scale

Run digital experiences and development using fit-for-purpose design systems and operations. Optimize customer experience while scaling in-house design capabilities and customer-centricity.

Case studies



Driving the deal

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Revolutionizing point-of-care testing

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Performance up, costs down

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An improved customer experience

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Situational awareness solution for airports

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Comprehensive renewal of web services

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A revised communications platform

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Our capabilities

Hands-on practical design integrated with technology and data.

Strategic thinking mixed with creativity.

From strategy to execution.

Designers and technologists working in harmony.

Download our free whitepaper

What is digital experience in the new digital era, and why is it so important?

Download our free whitepaper on creating winning digital experiences. 

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Our partners

Contact us

Make IT Real with the help of our experts. 

Sami Urpila

Sami Urpila

Head of Solution Sales

Juha-Matti Kosonen

Juha-Matti Kosonen

Design Director

Make IT Real

Contact us, and we will help you find what’s essential. Then we will build it with you.