Digital customer experience, DX, has become a strategic viewpoint in the intensified competition between organizations. The organizations who fail to deliver a seamless interplay between relevant content, easy experience, and continuous services from the first touchpoint throughout the entire journey, will lose their customers to the competitors, who are just a click away.

What’s happening in the world today? Below you can see some megatrends as stated by Sitra (The Finnish Innovation Fund), that describe the main forces and phenomena happening around us. These are huge waves of change that affect our lives and society on every level, and we need to take them into account when designing experiences, services and business models.

In very short period, COVID-19 overwhelmed lives and caused global changes towards remote oriented work and created the need for digitalization of businesses and services. The ongoing pandemic accelerated the digital revolution and forced many companies to rethink their business strategies and re-evaluate their online presence. This has caused many to push forward the prioritization of their digital channels as a means of engaging their customers and driving revenue.

Siili gains strong expertise in digital innovation & mobile development when Siili and Supercharge join forces in February!

Marek is a seasoned expert in many fields – a doctorate, who’s proved his adaptivity in his studies as well as in his work. On his journey from robotics into programming and applied mathematics he’s become somewhat of a popularizer of data science. His passion is clarifying mathematical models to all those who are wanting to understand them.

The new SiiliForest of Siili Solutions mitigating climate change and compensating the employees’ carbon footprints was planted in cooperation with the Seedling Action of 4H Finland in the summer of 2020.

Believe it or not, Caroline actually started out as a biology student. She’s always possessed a very scientific attitude, which ultimately led her to Siili. In her opinion, a designer needs to be willing to reach the final truth, and our knowledge-based approach is key to that.

World citizen Sanna is happy not to fit in. She’s moved around a lot, both in and out of Finland, having lived in Sweden and Italy to name a few places. Along the way, she’s learned to adapt to different cultures, and she’s been heavily influenced by them. Eventually, she was drawn to Siili due to our proactive approach to technological challenges.

Jarkko joined us via a most personal acquisition: he sold Siili the company he himself had founded! Having gone from design and communications studies directly into entrepreneurship, he believes in doing things with ambition. Back in the day, he already knew his know-how would be much needed to shape Siili’s future.