Design systems have been a hot topic in the industry for a good while - promising measurable development time savings in new features, consistency across user interfaces and ability to centrally manage brand in digital products. With such benefits, some of the world’s largest companies – ranging from Microsoft to IBM to Google – have been advocating for the design system way of expanding their product portfolios.

Where is the IT-field going next? What can we expect from the year 2022? We asked few of our experts from different areas of expertise. Here is what they said.

We asked few of our experts from different areas of expertise. Here is what they said.

Digital Experiences are at the heart of Siili’s operations and the spearhead of our strategy. The discussion around compelling Digital Customer Experiences is an increasingly hot topic, but what exactly is Digital Customer Experience and why is it so vitally important for companies?

Here, we wanted to offer a quick access to the topic and serve you the basics, so keep on reading.

Scene: the management team is having a meeting and looking at NPS metrics. The rate has declined from safe 42 to concerning 27. Panic is raising, something is wrong – but what exactly is wrong? Is there a fault in the product? Has something changed in our customer service operations? Are the competitors doing something differently? The fact is, nobody knows or only has a vague guess. Maybe it's comforting to know that this is not uncommon at all. For a while NPS has been THE metric for everyone to follow, and regular NPS surveys are a common thing to monitor customer experience satisfaction in countless of companies. But like the management team, are you as clueless on what NPS indicates? If the numbers are descending, do you really have a hunch of what’s going on?

Increasingly accelerating digitalization requires a carefully thought-out modernization strategy, as well as controlled design and implementation. Technological development and market turmoils are changing the playing field and rules of the game. A good decision made just a few years ago may today be revealed to be the burden of tomorrow, while the goal posts are moved forward.

In very short period, COVID-19 overwhelmed lives and caused global changes towards remote oriented work and created the need for digitalization of businesses and services. The ongoing pandemic accelerated the digital revolution and forced many companies to rethink their business strategies and re-evaluate their online presence. This has caused many to push forward the prioritization of their digital channels as a means of engaging their customers and driving revenue.

In this blog post, I will be discussing security in DevOps and how it might seem challenging for some, but it is just as much of a routine as anywhere else. I’ll show some good practices for teaming up DevOps and security and some statistics about the current situation of security in Cloud-native environments that can aid you in the cooperation of security and DevOps.  

Siili is in the business of creating next versions. We are always aiming to improve our customers’ business enablers and to enhance our consulting capabilities. Cloud computing is here to stay and it will shape how the workloads of future are going to be designed and ran, as well as how co-operation between IT and business will transform.