News and insights
Experience Level Agreements: Elevating Continuous Services through user experience
Traditional Service Level Agreements (SLAs) focus primarily on technical performance, tracking system availability, response times, and incident resolutions....
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Growth Design through Continuous Services
Continuous Services cover all the run-phase essentials: monitoring, incident response, small-scale development, security patching, and more. They’re governed...
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How to ensure long-term value from AI
In this article, we look at what can go wrong after launch, why AI needs different care than regular software, and how to make sure your investment keeps...
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Why I came back: Jani Iivari on data, impact, and why Siili is the place to be
For Jani, a seasoned data leader and architect, the decision to return to Siili Solutions in early 2025 was both professional and deeply personal. After nearly...
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AI in Digital Experience Platforms: Challenges and opportunities
The rising importance of customer experience is mirrored in the rapid growth of the DXP market itself. According to a 2024 report by Fact.MR, the global DXP...
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Meet the Siilis: Anna and Olavi on leadership, growth, and rejoining Siili
For both Anna and Olavi, taking on a leadership role at Siili was a natural next step in their careers, though their paths were different.
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Agile is changing – or is it?
On the one hand, AI can supercharge development and decision-making. On the other, it surfaces long-standing frictions in how teams are organized and how they...
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Artificial customer: How to make insights actionable and AI adoptable
It's not a chatbot, not a dashboard, not another Copilot button. It's something new: a context-aware, multi-modal, always-on artificial customer that always...
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Meet the Siilis: Inside Siili LAN with Oliver Rikkilä and Valtteri Kukkola
We spoke with Oliver Rikkilä and Valtteri Kukkola, senior consultants at Siili One (an independent consultancy within Siili Solutions that connects...
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Empathic Machines: Rethinking human-centered design for the AI era
The event sparked conversations about the role of AI in future interactions, prompting questions like: How do we embed empathy into technology? What should be...
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