News and insights
Building automation that actually works
The objective is to build systems that are not only automated but also robust. As Alfred Leppänen, Intelligent Automation Team Lead at Siili Solutions, states,...
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Rethinking automation in the age of AI
"You probably don't need an AI for that," has become Leppänen's response to certain client requests. Coming from someone who leads intelligent automation...
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Reinventing market intelligence with AI: Insights from the Siili x Vainu webinar
During a recent webinar on "Reinventing Market Intelligence with AI," Petri Lattu, Innovation Lead at Siili Solutions, shared a story about a Swedish...
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Experience Level Agreements: Elevating Continuous Services through user experience
Traditional Service Level Agreements (SLAs) focus primarily on technical performance, tracking system availability, response times, and incident resolutions....
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Growth Design through Continuous Services
Continuous Services cover all the run-phase essentials: monitoring, incident response, small-scale development, security patching, and more. They’re governed...
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How to ensure long-term value from AI
In this article, we look at what can go wrong after launch, why AI needs different care than regular software, and how to make sure your investment keeps...
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AI in Digital Experience Platforms: Challenges and opportunities
The rising importance of customer experience is mirrored in the rapid growth of the DXP market itself. According to a 2024 report by Fact.MR, the global DXP...
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Agile is changing – or is it?
On the one hand, AI can supercharge development and decision-making. On the other, it surfaces long-standing frictions in how teams are organized and how they...
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Artificial customer: How to make insights actionable and AI adoptable
It's not a chatbot, not a dashboard, not another Copilot button. It's something new: a context-aware, multi-modal, always-on artificial customer that always...
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