Situational awareness with unified data

To address this, Finavia partnered with Siili Solutions to develop the Airport Operational Status (AOS) system—a centralized digital solution improving operational predictability, communication, and collaboration. AOS also aligns with the EU’s upcoming Common Project 1 (CP1) regulation, which mandates enhanced airport efficiency by 2027. 

Since its rollout, AOS has significantly improved both Finavia’s internal operations and the overall efficiency of airport communities across its network of 20 airports. Each year, AOS serves as the operative information platform for more than 2,500 events impacting Finavia airports.

Business critical operational information was spread across disconnected systems, making it difficult to access, analyze, and act on in a timely manner. Response times were significantly slowed—both during routine operations and in times of disruption.

With hundreds of organizations involved in daily airport operations, coordinating teams with diverse roles, responsibilities—and languages—was challenging. Ensuring the right information reached the right people in both Finnish and English was a constant operational hurdle. 

Upcoming EU regulations, including Common Project 1 (CP1), introduced further urgency for improving data sharing, transparency, and real-time communication. 

Sharing updates and operational data depended heavily on manual processes, often resulting in delays, duplication of effort, and inconsistent delivery. 

Rising passenger volumes and the demands of post-pandemic recovery put additional strain on operational efficiency, resource allocation, and service quality. 

AOS mobile app provides instant notifications and alerts, ensuring that all stakeholders and users (Finavia staff, airlines, GH, authorities, commercial stakeholders) stay updated on critical information wherever they are. 

The AOS mobile app offers a familiar, intuitive user experience with in-pocket notifications, full access to flight details, fault reporting, and direct links to airport contacts. Users can feed data into the operations center and tailor their notification preferences to receive only the most relevant updates—anytime, anywhere.

The AOS system provides a comprehensive, real-time overview of key operational data in a single, centralized platform. It brings together information on weather, passenger and baggage processes, turnaround activities, AODB flight data, events, tasks, resources, public transportation, maps, and alert data such as ATC alerts or evacuation notices—ensuring decision-makers have everything they need at a glance.

AOS transforms complex data into clear, actionable insights to support real-time decision-making.

The system brings together analyzed KPIs, recommended actions, forecasts, flight data, alerts, incident reports, and an interactive map view—all in one place. Automated emergency management ensures quick, informed responses when it matters most.

AOS empowers Finavia to manage incidents swiftly and effectively through features like real time event creation and monitoring the operation status, secure handling of private events, built-in messaging, digital checklists, message templates, and predefined user groups.

It also enables continuous improvement: operators can log actions and create new checklists on the fly during emerging incidents—ensuring that future cases are supported by ready-made, experience-based instructions.

AOS supports targeted messaging and real-time status sharing that supports operative decisions. The app uses predefined user groups, enabling fast, role-specific communication during both routine and crisis situations.

Messages can be directed to specific stakeholders—such as ground handlers or emergency services—and scaled up when needed to reach the entire airport community. This ensures the right people receive the right information at the right time. 

AOS enables faster incident response—up to 20–30 minutes quicker—across the entire Finavia network. With over 2,500 events and incidents managed annually, the system ensures smooth coordination at scale.

AOS offers a shared view of critical airport operations across 20 airports and connects a community of 6,000+ active users, including airlines, ground handlers, authorities, and commercial stakeholders—all on one unified platform.

The platform supports compliance with upcoming EU aviation regulation 2021/116 Common Project 1 (CP1), by enabling transparent, real-time communication and process documentation.

With streamlined processes and faster recovery from disruptions, AOS contributes to reduced flight delays and supports higher passenger satisfaction scores, reinforcing Finavia’s service excellence.

By providing real-time operational data and centralized communication tools, AOS empowers teams to make faster, more informed decisions, improving resource allocation and operational control.

Automation and streamlined workflows bring significant annual savings, reducing manual workload and enabling Finavia to optimize performance with fewer resources.