Stories with spikes

International Women's Day 2022 – Anna Grajek

Anna, Tribe Lead at SALabs

IT Trends 2022

Sanna Vainionpää, Principal Consultant, Digital Strategy Director in DX Commercial: 1. The first pioneering organizations are beginning to realize the...

Why don't Data Strategy exercises meet their goals and how could Design Thinking help here?

What is digital customer experience and why is it so important?

Drive decision-making with data & AI

The continuing acceleration of change across the business landscape means that many organizations are facing data overload. Pivotal decisions are being made...

SiiliMetsä aka SiiliForest already growing strong in two locations in Pirkanmaa – more than 30,000 trees planted in 2021

The partnership between Siili Solutions Oyj and 4H started in 2020 in Punkalaidun, Pirkanmaa. This summer, the planting of SiiliMetsä aka SiiliForest continued...

The future of retail customer experience

Change is coming – personalization, reasons to visit stores, and the role of store personnel in focus

Tomi Pienimäki appointed as Siili's new CEO

Pienimäki is currently working as Finnair's Chief Digital Officer, and has previously served as the CEO of Vincit and CEO of Jolla, and as a Chief Information...

A promise worth keeping

We were quite excited of this because when discovering Siili’s current, still quite fresh brand promise we really put emphasis in finding this kind of a...

KEIs: Key Experience Indicators to transform your knowledge of your business

NPS is, to be frank, quite a blunt metric. It does not give actionable insights that would help improve customer experiences, just a hint on if something is...