The workshop is for anyone interested in inventive, human-centred design methodology applied on solving complex problems and designing products and services.
What will you achieve?
On the hands-on session we will work on an actual case, starting from a problem statement and finishing to a prototype of a service scenario.
The result of the workshop is a new product or service innovation, created together by the participants by applying Design Thinking.
Tools practiced during the training: Ethnographic research, Stakeholder Mapping, Value Network Mapping, Personas, Customer Journey Mapping (Customer Insights), Service Scenario (and role-play), and Prototyping.
Facilitators: Juha-Matti Kosonen, Saara Lehmuskoski & Yves Florack
Language: Finnish, or English by request
Duration: 1 day
Location: Poijut Antell, Porkkalankatu 20
Price: 490€ (alv 0%) - breakfast and lunch included
What is Design Thinking
Design Thinking is a human-centred approach, based on an understanding of the end user’s needs and environment. It is applied on designing products, services, and processes relevant from a human perspective, while executing the desired business impact.
Design Thinking provides a systematic process for understanding, ideation, definition, and validation of challenges and opportunities.
We have not planned any dates for this course yet, but contact us if you want to know more.