The workshop is for anyone interested in inventive, human-centred design methodology applied on solving complex problems and designing products and services.
What will you achieve?
On the hands-on session we will work on an actual case, starting from a problem statement and finishing to a prototype of a service scenario.
The result of the workshop is a new product or service innovation, created together by the participants by applying Design Thinking.
Tools practiced during the training: Ethnographic research, Stakeholder Mapping, Value Network Mapping, Personas, Customer Journey Mapping (Customer Insights), Service Scenario (and role-play), and Prototyping.
Facilitators: Juha-Matti Kosonen, Saara Lehmuskoski & Yves Florack
Language: Finnish, or English by request
Duration: 1 day
Date: 27.11.2019 from 8:30 to 16:30
Location: Poijut Antell, Porkkalankatu 20
Price: 490€ (alv 0%) - breakfast and lunch included
What is Design Thinking
Design Thinking is a human-centred approach, based on an understanding of the end user’s needs and environment. It is applied on designing products, services, and processes relevant from a human perspective, while executing the desired business impact.
Design Thinking provides a systematic process for understanding, ideation, definition, and validation of challenges and opportunities.